PRIVACY POLICY

Last updated: 17 January 2025

This Privacy Policy explains how the CTRL Room (“I”, “me”, “my”) collects, uses, and protects your personal data when you visit this website or get in touch about therapy services.

I am committed to protecting your privacy and handling your personal data in a lawful, transparent, and secure way, in line with applicable data protection laws.

1. Who I Am

Data Controller:
Lee Allison
Human Givens trainee therapist
Location: Jersey, Channel Islands

If you have any questions about this policy or how your data is handled, you can contact me via the details provided on this website.

2. What Personal Data I Collect

I may collect and process the following information:

  • Contact information (such as your name, email address, or phone number) when you contact me via forms or email

  • Basic enquiry information you choose to share when asking about therapy or consultations

  • Website usage data (such as pages visited, device type, and browser information) through analytics and cookies

I do not collect sensitive therapy or clinical information through this website.

3. How Your Data Is Used

Your personal data is used only for legitimate purposes, including:

  • Responding to enquiries

  • Arranging initial consultations

  • Communicating information you request

  • Improving the performance and usability of the website

  • Meeting legal and professional obligations

Your data will never be sold or shared for marketing purposes.

4. Legal Basis for Processing

I process personal data under the following lawful bases:

  • Consent – when you voluntarily submit information via the website

  • Legitimate interest – to respond to enquiries and operate my services professionally

  • Legal obligation – where required by law

5. How Your Data Is Stored and Protected

Reasonable technical and organisational measures are used to protect your data against unauthorised access, loss, or misuse.

Data submitted through this website is stored securely and accessed only when necessary.

6. How Long Data Is Kept

Personal data is kept only for as long as necessary to:

  • Respond to your enquiry

  • Meet legal, professional, or insurance requirements

You may request deletion of your data at any time, unless I am legally required to retain it.

7. Sharing Your Data

Your data may be processed by trusted third parties only where necessary, such as:

  • Website hosting (Squarespace)

  • Website analytics tools

These providers are required to handle your data securely and lawfully.

Your data will not be shared with third parties without your consent unless legally required.

8. Your Rights

You have the right to:

  • Access the personal data I hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

To exercise these rights, please contact me using the details on this website.

9. Changes to This Policy

This policy may be updated from time to time. Any changes will be posted on this page with an updated date.