PRIVACY POLICY

Last updated: 17 January 2025

Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us.

We are committed to protecting your privacy and handling your data in a transparent and lawful way, in line with UK data protection legislation including the UK GDPR and the Data Protection Act 2018.

Who we are

This website is operated by the CTRL Room Jersey

If you have any questions about this policy or how your data is handled, you can contact us via the website.

What personal data we collect

We may collect and process the following types of personal data:

• Contact information such as name and email address when you sign up to a mailing list or contact us
• Technical data such as IP address, browser type, device information, and pages visited
• Usage data relating to how you interact with the website
• Marketing and communication preferences where applicable

We only collect data that is necessary for the purposes outlined below.

How we use your data

We use your personal data to:

• Operate and maintain the website
• Respond to enquiries
• Send emails or updates where you have opted in
• Understand how visitors use the website
• Measure and improve the effectiveness of marketing activity

We do not sell your personal data to third parties.

Analytics and tracking tools

Google Analytics 4
We use Google Analytics 4 to collect anonymous information about how visitors use our website. This includes pages visited, time spent on the site, and interaction data. This helps us understand website performance and improve user experience.

Google Analytics 4 may process:
• Device and browser information
• Approximate location data
• Traffic source information
• Interaction and usage data

Data is processed in accordance with Google’s privacy policies and is anonymised where possible.

Meta Pixel
We use the Meta Pixel provided by Meta Platforms Inc. to measure the effectiveness of advertising and understand how users interact with our website after seeing ads on platforms such as Facebook and Instagram.

The Meta Pixel may collect:
• Page views and actions taken on the site
• Conversion and interaction data
• Information used to help deliver relevant advertising

This data is processed in line with Meta’s Data Policy.

Legal basis for processing

Under UK GDPR, we process personal data on the following legal bases:

• Consent, where you have given clear permission
• Legitimate interests, where processing is necessary for website operation and improvement
• Legal obligation, where required by law

You can withdraw consent at any time.

How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

We only keep personal data for as long as necessary for the purposes for which it was collected.

Sharing your data

We may share data with trusted third party service providers such as website hosting providers, email marketing platforms, and analytics providers, only where necessary to operate the website and services.

All third parties are required to handle your data in compliance with data protection laws.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office

Cookies

This website uses cookies. For full details, please refer to our Cookies Policy.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law or how we operate. Any updates will be posted on this page.

Contact

If you have any questions about this Privacy Policy or your data, please contact us via the website.

Last updated: 19 January 2026